Shipping and Returns

Shipping:

**Due to covid-19 we are not accepting any returns until further notice, thank you for understanding**

The shipping process will take place 1-3 business days since the day of purchase. $3 shipping fee for all domestic US orders, express next day shipping it's a flat rate of $9.00. Please allow 4-6 days for your order to arrive. If you want your items quicker there is Express Shipping available. We are not responsible for lost, stolen and damaged items by the US Postal office.

International Shipping Cost: $13.00.

There will be occasions where shipping costs may change due to any promotions.

Returns:

Items purchased are eligible to be returned within 10 days from the day items were received. If 10 days have passed you are no longer eligible for a return. All items that are being returned must be in their original condition with tags still attached along with the packing slip you receive with the order. We cannot process a refund without the packing slip and items without their tags still attached. We have a right to deny a return if items are not in their original state since purchase. 

Shipping costs are not refunded. 

Once items have been received, please allow 7 business days for inspection of items as well as processing your refund. Refunds usually take 3-5 business days of processing depending on what bank institution you have an account with.

ALL SALE ITEMS ARE FINAL! (once an item is marked down)

For further questions or concerns please email us at:

Shopchamaboutique@gmail.com

Please ship return items to:

Chama

16817 LAUREATE RD.

HUNTERSVILLE, NC 28078